Arbitration is a service we offer which provides a final decision for workplace compensation disputes that haven’t been resolved through conciliation. If you're an injured worker with an eligible dispute, it gives you a quick, informal alternative to going to court.
The Accident Compensation Conciliation Service was established as a statutory authority under the Accident Compensation Act 1985 to support people to resolve workplace injury compensation disputes through conciliation.
In late 2022, we launched an extended service offering to include arbitration as an alternative to taking a dispute to court, adopting a new name and identity: the Workplace Injury Commission.
The Workplace Injury Commission assists workers to resolve their disputes in an efficient, fair and affordable way.