What is conciliation?
Our conciliation service is informal and free. If you're an injured worker with a workplace compensation dispute, it gives you the opportunity to come together with others involved in it to find a way forward as quickly as possible.
The stages of conciliation
What is arbitration?
Arbitration is a service we offer which provides a final decision for workplace compensation disputes that haven’t been resolved through conciliation. If you're an injured worker with an eligible dispute, it gives you a quick, informal alternative to going to court.
The stages of arbitriation
On 1 September 2022, the Accident Compensation Conciliation Service (ACCS) changed its name to the
Workplace Injury Commission.